Mark as Chargeback

I have selected “Mark as Chargeback” on the Transaction Receipt page, but when I search for the transaction it does not show that it is categorized as a dispute/chargeback.

In order to view the updated status of the transaction, be sure to include the date which the transaction was marked as a chargeback in your date range for both detail reports and summary reports. This will ensure that the status is shown accurately, and that the transaction amount is subtracted from the total sales for the correct date range. 

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