If the gateway is not loading on Firefox due to an error message.
Then either the site or the certificate is not listed as trusted. There are two ways how the problem can be fixed:
- F10->Tools->Options->Advanced->View Certificates->Add Exception, and enter secure.Sparrow.com.
- Mark “Starfield Secure Certification Authority” certificate as trusted. To do so: + goto GoDaddy certification repository https://certs.godaddy.com/anonymous/repository.pki
+ find “Starfield Secure Server Certificate (Intermediate Certificate)“ and download the certificate in DER format (full link https://certs.godaddy.com/anonymous/rep ... &cid=38725)+ import it into FF: F10->Tools->Options->Advanced->View Certificates->Import->select the downloaded certificate->check “Trust this CA to identify website”->OK