The Gateway using Firefox

If the gateway is not loading on Firefox due to an error message.

Then either the site or the certificate is not listed as trusted. There are two ways how the problem can be fixed:

  1. F10->Tools->Options->Advanced->View Certificates->Add Exception, and enter

  2. Mark “Starfield Secure Certification Authority” certificate as trusted. To do so: + goto GoDaddy certification repository

+ find “Starfield Secure Server Certificate (Intermediate Certificate)“ and download the certificate in DER format (full link ... &cid=38725)+ import it into FF: F10->Tools->Options->Advanced->View Certificates->Import->select the downloaded certificate->check “Trust this CA to identify website”->OK



Have more questions? Submit a request


Powered by Zendesk